Review requests that patients actually answer

Ask while the experience is fresh—same day or next morning—not a week later when the visit is forgotten.

Keep the first message to one question and one link. Extra forms and survey steps kill completion.

Route unhappy replies privately to the front desk before you push a public review platform. That protects reputation and often saves the relationship.

Track request → click → review by provider. Low rates usually mean bad timing, not a brand problem.